Each item notes an "Availability" and "Ships from" designation. The
availability stated is the number of business days it NORMALLY takes to
process your order before it is shipped. An availability of "Special Order"
means you should call us regarding the availability of that item. The "Ships
from" helps you to determine the number of ground shipment days it will take
according to the UPS Time in Transit Maps provided at the bottom of the
shopping cart page. We will make every effort to assure that your order is shipped in a timely
manner. However, some products offered are not stocked, while some normally
stocked items may be temporarily out of stock. Most orders are shipped
directly from the manufacturer to you. If time of delivery is of great
concern, please call regarding current availability of specific items.
SELECTING NEXT DAY AIR SERVICE DOES NOT MEAN YOU WILL RECEIVE YOUR ORDER
. All items are subject to availability from the
manufacturer, delays in transit, and other causes beyond our control. We do
not guarantee delivery of any item within any specific time period or on a
specific day. However, we do strive to process your order in a timely
fashion and make every effort to assure our availability times are accurate.
Payment USA, Canada, Guam, Puerto
Rico, US Virgin Islands
For customers in the USA, Canada, or Puerto Rico, payment by Visa, MasterCard, American Express, Discover, PayPal
and PayPal Credit can be made. Payment may also be made in advance by Bank
Wire Transfer ($30.00 fee on orders less than $1000.00), US Postal Money Order (up to $700.00) or by
Company Check (drawn on US bank accounts only in US dollars only). Payments made in advance by Company Check will be held for 9 (nine) days prior to
shipping on amounts over $250.00 and for 2 (two) business days for processing if under $250.00. Payments made by US Postal Money will be held 2 (two) days for processing prior to shipment..
Payment made by wire transfer will processed within 1 (one) business day of funds being confirmed in our account.
Payment INTERNATIONAL (excepting
Orders must be placed via email or telephone. A minimum order
amount of $350.00 NOT including freight charges must be met. Payment
must be made by bank wire transfer or by PayPal (must ship to a
PayPal verified address only). All funds must be in US Dollars. A
$30.00 bank wire transfer fee will be added to orders less than
$1000.00. We reserve the right to refuse any order at our
Florida sales taxes, currently 6% to 7.5% will be added for any taxable item shipped to a
Florida address. The sales tax will be automatically computed and added on
the billing portion of the On-line Shopping cart. Businesses
buying items for resale purpose, and shipping to a Florida address, must provide us with a valid
Florida Sales & Use Tax Certificate of registration prior to shopping online. Federal
Government agencies, ordering items to be shipped to a Florida
destination, must create an online account, then inform us prior to placing an order online to avoid sales tax being computed.
Taxes Canada or other International
For orders going to Canada or other foreign country, any and all
tariffs, duties, VAT taxes, or other fees or taxes are to be borne by the Purchaser. We do
not collect these taxes or fees in advance. You may be billed by the carrier,
or forced to pay these fees prior to being released to you from
Express Time Systems warrants new equipment, attachments, accessories, parts, or
supplies for a period of 90 (ninety) days from shipping date to
customer. against defects in materials or workmanship. This warranty is limited to repair or replacement of the covered
item at the sole discretion of Express Time Systems. Parts or items replaced
will become the sole property of Express Time Systems. No other warranties
are expressed or implied, including, but not limited to, any implied
warranties of merchant-ability or fitness for a particular purpose. Express
Time Systems shall not be held responsible for any consequential damages or
losses arising from the use of the product. Covered item must be returned to
Express Time Systems or the manufacturer insured and freight prepaid for repair or replacement.
Warranty applies only to those items purchased by customer from Express Time
Systems. An RMA number MUST be obtained prior to returning any item.
Goods sold internationally are sold "as is" no warranty, no return.
Some new or used equipment may be offered
with a longer or shorter warranty period on an item by item basis. In such
cases, the offered warranty period will take precedence over the period
to all items codes beginning with B-, ET-, QS, and WW. May not apply
to items shipped Internationally.
This site and the materials and products on this site are
provided "as is" and without warranties of any kind, whether express or
implied. To the fullest extent permissible pursuant to applicable law,
Express Time Systems disclaims all warranties, express or implied,
including, but not limited to, implied warranties of merchant-ability and
fitness for a particular purpose and non-infringement.
Express Time Systems does not represent or warrant that the functions
contained in the site will be uninterrupted or error-free, that the defects
will be corrected, or that this site or the server that makes the site
available are free of viruses or other harmful components.
Express Time Systems does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Express Time Systems shall not be liable for any special or
consequential damages that result from the use of, or the inability to use,
the materials on this site or the performance of the products, even if
Express Time Systems has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Orders cancelled prior to shipment may be subject to a 5% cancellation charge
to cover expenses of credit card refund and other cost of processing your
order. Orders cancelled after shipment are subject to the returning goods
policy stated below.
CUSTOM ORDERED ITEMS cannot be
cancelled. WALL DESKS and RECEPTION
may be subject to cancellation fees equal to the restocking charges below,
even if cancellation occurs prior to shipment.
some items are non-refundable, read below)
Within 30 (thirty) days of shipping date, most unused/undamaged products
(please see exceptions below) may be
returned in their original shipping cartons within 15 (fifteen) days of
receipt of an RMA number and are subject to a 15% restocking charge. Within
30 (thirty) days of shipping date, used but undamaged products may be
returned in their original shipping cartons within 15 (fifteen) days of
receipt of an RMA number and are subject to a 30% restocking charge.
Returns are limited to no more than 6 (or 11 in the case of ink ribbons) of the
same item code
. If you are unsure of size, color, fit, etc order 1 to for
testing or fully research prior to ordering.
SPECIAL ITEMS such as unfinished oak products, custom racks, custom printing, used time cards, labor performed, and freight charges are NON-REFUNDABLE.
"FREE SHIPPING' If you received
free shipping on your order, we will deduct our actual outbound costs from
your refund. Discounts
offered through package pricing, or other discounts offered, shall be
considered when credit is computed for returned items purchased as part of
said package or discount.
ordered in Non-Standard colors (standard colors are bone-white, light- gray,
NOT REFUNDABLE and may be subject to
cancellation fees equal to the above restocking charges even if cancellation
occurs prior to shipment.
RECEPTION FURNITURE (including all items beginning with code ET-DW
or ET-DT) are
NOT-REFUNDABLE due to fabric and finish selections, as
these are "custom made to order" and samples are available free upon request
After 30 (thirty)
days FROM shipping date, no returns will be accepted.
Returning Goods INTERNATIONAL
Items shipped internationally are sold "as is" no returns due to
the extreme cost of replacement on both sides, given international shipment cost
may exceed the cost of many items. As less than 1% of
items are ever returned, chances are high you will enjoy your
Obtaining an RNA
Returned goods will not be accepted without an RMA (Return Material
Authorization) number from Express Time Systems.
email@example.com (preferred method) or call for an
authorization number 1-800-858-7462. Items must be shipped insured/freight prepaid to the
address as specified in the RMA.
NOT TO OUR OFFICE
unless so indicated in the
We recommend you note any damage or shortage on the delivery receipt before
signing for a shipment. When you sign for a shipment, you are indicating
that all cartons shown on the receipt are present and in good condition. If
this is not true, be sure to note the discrepancy and have the driver
initial it. Open all cartons immediately while the driver is present. Do
not discard the cartons until you know the contents are in good condition,
you will also need them for possible return of any product.
Please report the damage to us immediately. We may be unable to provide
replacements free of charge if the damage has not been noted by you or the
driver on the delivery receipt at the time of delivery.
For goods damage in-transit, a claim should be made immediately with the
freight carrier. UPS can be reached at 1-800-PICK UPS or 1-800-742-5877 or
by email at
. For FedEx delivered goods contact FedEx at
1-800-463-3339 or file a claim at:
goods mailed via US Postal Service use the form found here:
The entire content included in this site, including but not
limited to text, graphics or code is copyrighted as a collective work under
the United States and other copyright laws, and is the property of
Express Time Systems. The collective work includes works that are licensed
to Express Time Systems. Copyright 2015, Express Time Systems ALL RIGHTS
RESERVED. Permission is granted to electronically copy and print hard copy
portions of this site for the sole purpose of placing an order with Express
Time Systems or purchasing Express Time Systems products. You may display
and, subject to any expressly stated restrictions or limitations relating to
specific material, download or print portions of the material from the
different areas of the site solely for your own non-commercial use, or to
place an order with Express Time Systems or to purchase Express Time Systems
products. Any other use, including but not limited to the reproduction,
distribution, display or transmission of the content of this site is
strictly prohibited, unless authorized by Express Time Systems. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
service marks and trade names of Express Time Systems used in the site are
trademarks or registered trademarks of Express Time Systems.
Limitation of Liability
Time Systems shall not be liable for any special or consequential damages
that result from the use of, or the inability to use, the materials on this
site or the performance of the products, even if Express Time Systems has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that an Express Time Systems product is
mistakenly listed at an incorrect price, Express Time Systems reserves the
right to refuse or cancel any orders placed for product listed at the
incorrect price. Express Time Systems reserves the right to refuse or cancel
any such orders whether or not the order has been confirmed and your credit
card charged. If your credit card has already been charged for the purchase
and your order is cancelled, Express Time Systems shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your
accessing the site and/or completing the registration or shopping process.
These terms and conditions, or any part of them, may be terminated by
Express Time Systems without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Express Time Systems may deliver notice to you by means of
e-mail, a general notice on the site, or by other reliable method to the
address you have provided to Express Time Systems.
Your use of this site shall be governed in all respects by
the laws of the state of Florida, U.S.A., without regard to choice of law
provisions, and not by the 1980 U.N. Convention on contracts for the
international sale of goods. You agree that jurisdiction over and venue in
any legal proceeding directly or indirectly arising out of or relating to
this site (including but not limited to the purchase of Express Time Systems
products) shall be in the state or federal courts located in Brevard County,
Florida. Any cause of action or claim you may have with respect to the site
(including but not limited to the purchase of Express Time Systems products)
must be commenced within one (1) year after the claim or cause of action
arises. Express Time Systems' failure to insist upon or enforce strict
performance of any provision of these terms and conditions shall not be
construed as a waiver of any provision or right. Neither the course of
conduct between the parties nor trade practice shall act to modify any of
these terms and conditions. Express Time Systems may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
any manner or form on the site, including via e-mail, chat, or by use of
obscene or abusive language, is strictly forbidden. Impersonation of others,
including an Express Time Systems or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Express Time Systems does not and cannot review all
communications and materials posted to or created by users accessing the
site, and is not in any manner responsible for the content of these
communications and materials. You acknowledge that by providing you with the
ability to view and distribute user-generated content on the site, Express
Time Systems is merely acting as a passive conduit for such distribution and
is not undertaking any obligation or liability relating to any contents or
activities on the site. However, Express Time Systems reserves the right to
block or remove communications or materials that it determines to be (a)
abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading,
(c) in violation of a copyright, trademark or; other intellectual property
right of another or (d) offensive or otherwise unacceptable to Express Time
Systems in its sole discretion.
You agree to indemnify, defend, and hold harmless Express
Time Systems, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, .
Express Time Systems may link to sites operated by third parties. However,
even if the third party is affiliated with Express Time Systems, Express
Time Systems has no control over these linked sites, all of which have
separate privacy and data collection practices, independent of Express Time
Systems. These linked sites are only for your convenience and therefore you
access them at your own risk. Nonetheless, Express Time Systems seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).